Rules and regulations

These are the rules for use of the resources of the library

In Rules and Regulations for Herning Bibliotekerne you can read the rules for use of the resources of the library. On a general basis, it is free to use the resources, but in the case of special services, such as print and copying you will have to pay a small amount for each copy. Participation in events may also cost. In special cases, a deposit may be charged for borrowing, for instance if you are not in the Danish national register.

You are always welcome to make use of the resources of the library even if you are not a registered user. You may read newspapers and books, use our wireless access to the Internet, work on your assignment or participate in events.

How do I become a library user?
In order to take library materials with you home and to use the libraries during staffless periods, you must be a registered library user.

With NemID (Easy Account) you can sign in as a user via the website of the library at You can also sign in as a user by visiting one of the libraries when staff is on duty. Please,bring your photo identification (passport/driver’s license) issued by a public Danish authority. Your Health Insurance Card functions as your personal library card with a pin code chosen by you. You will need the pin code, when you borrow and reserve materials, and when you use our virtual services. If you forget your pin code, you can choose a new one by producing valid identification.

If as a parent you do not want your child to use the Health Insurance Card as a library card, a special library card for children may be issued. In order to avoid misuse, in case you lose your library card or Health Insurance Card, you must notify the library.

Please, notify the library if you change your address, email address or cellphone number.

How long can I keep the borrowed materials?
Normally, you can keep the borrowed material for four weeks. Some materials for only two weeks. The return date for your loans will appear from your loans receipt or from your library record on

Can I renew one or more loans?
You can renew material not reserved by other users. You can renew no more than three times. Some materials cannot be renewed, such as two-week loans. It is your responsibility to return the materials before the end of the borrowing period, even if you are not able to renew the loan. Fines will be charged on the day after expiry of the loan period. See Library Fines Survey. Renewal of a loan is considered a new loan. If you renew too late, a fine is charged.

How do I reserve books, films, games, magazines?
You can reserve via or via You will be notified via SMS or mail when you can pick up the reserved material. If we do not have the materials you need, we will try to get them from another library. If you should not need the materials after all, please cancel them. You can do this on your online library user account at

If I return the materials after expiry of the loan period?
If you return the materials too late, you must pay an overdue fine. (See Library Fines Survey). We can offer a reminder service two days before expiry of the loan via SMS or email, if you have informed us of your cell phone number or your email. However, it is still your responsibility to return materials on time, even if, for some reason, you did not receive the message. So keep an eye on your library user account on The return receipt is your documentation for having returned the materials. Therefore, when returning materials please check that the number of returned materials corresponds to the number on the return receipt.

If I lose borrowed materials?
You are responsible for materials borrowed on your Health Insurance Card or library card. So, before borrowing the material, please check if it has any defects. You must compensate damaged and/or lost material at the price paid by the library plus a price for preparation.

NB! For certain materials (such as films on DVD and computer games) the initial cost of the library is considerably higher than the retail price because of copyright. In some cases, the price can be up to DKK 4,000. You cannot buy a material in a shop  in order to replace the lost and/or damaged material. The library assumes no liability to pay damages for breakdown on playback equipment caused by library materials.
When the loan period is more than 30 days overdue, we consider the material lost and will send you a bill with replacement cost and fine of the borrowed material. If you return the material, you will only have to pay the fine. When you have paid for a damaged and/or lost material, it is yours. The library does not pay back the amount of materials made up for and money paid into a print account will not be paid back either. Damaged material made up for by you, can be picked up in the library up to 1 month after you paid. 26 weeks after expiry of the loan period, the case will be handed over to public collection, in case due fines of more than DKK 200 have not been paid. Wage withholding and distrain for fines with the addition of cost etc. can be carried out in accordance with the Danish Law on Collection of Public Debt.

Can I lose the right to borrow?
If you repeatedly fail to return borrowed materials or return the materials in a damaged condition, you lose the right to borrow. The same applies if you owe a fine of more than DKK 200. Exclusion will be announced at 7 days’ notice. When you have paid the fines due, you can borrow again.

The library is for everybody
Everybody should have a good experience when using the library. For that reason, we expect all users to behave in an orderly manner and to follow the instructions of the staff. Otherwise, you may be expelled from the library.

Opening hours
Monday – Thursday: 8 – 21
Friday – Sunday: 8 – 17

Monday – Thursday: 8 – 10 & 19 – 21
Friday: 8 – 10
Saturday: 8 – 10 & 15 – 17
Sunday: 8 – 17